Privacy Policy

TCB Build ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information.

What We Collect

When you submit a quote or pricing-guide enquiry through our website, we collect: your name, phone number, email address (if you provide one), street address, and the answers you give about your situation and needs.

How We Use It

We use this information to respond to your enquiry, prepare your quote, schedule any work that follows, and send service reminders. We never sell or share your details with unrelated third parties.

Storage

Enquiry data is stored securely in our internal CRM and a Google Sheet only accessible to authorised members of our team.

Your Rights

You may request a copy of any personal information we hold about you, or ask us to delete it, at any time. Contact us at hello@tcbbuild.com.

Cookies & Analytics

We use minimal cookies and analytics (Google Tag Manager / GA4) to understand how visitors use our site. No personally identifying information is shared with these services.